1. Introduction
OsVitality is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and postal address when you contact us or make an enquiry.
- Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on pages.
- Cookies and Tracking: We use cookies and similar tracking technologies to enhance your experience. See our Cookie Policy for more details.
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide customer service
- Process and fulfill your requests
- Send you information about our products and services
- Improve our website and services
- Comply with legal obligations
4. Legal Basis for Processing
Under UK GDPR, we process your personal data based on:
- Consent: You have given clear consent for us to process your personal data for specific purposes.
- Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided your interests and rights do not override those interests.
- Legal Obligation: Processing is necessary to comply with the law.
5. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party companies that help us operate our website and provide services.
- Legal Requirements: When required by law or to protect our rights and safety.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
7. Your Rights
Under UK GDPR, you have the following rights:
- Right to Access: Request copies of your personal data.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data.
- Right to Restrict Processing: Request restriction of processing your personal data.
- Right to Data Portability: Request transfer of your data to another organization.
- Right to Object: Object to processing of your personal data.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
9. International Data Transfers
Your information may be transferred to and maintained on servers located outside of the United Kingdom. We ensure appropriate safeguards are in place for such transfers.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
OsVitality
60 Market Street, Ely CB7 4LP, United Kingdom
Phone: +44 1353 295 740
Email: [email protected]